Sub-processors
These are the third parties that process customer data on our behalf to provide the ZeroTB Service. All of them process data in the United States.
Current Sub-processors
| Name | Purpose | Data | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting and AI services | Customer data | United States |
| Anthropic, PBC | AI services | Customer data | United States |
| Clerk, Inc. | Authentication | Contact details | United States |
| Google LLC | Cloud services, AI services, email and file storage | Customer data | United States |
| OpenRouter, Inc. | AI services | Customer data | United States |
| PostHog, Inc. | Product analytics and error monitoring | Usage data and contact details | United States |
| Slack Technologies, LLC | Communication | Contact details and support data | United States |
| Stripe, Inc. | Payments | Billing data | United States |
Services a customer connects to ZeroTB, such as its cloud provider or code host, are the customer’s own providers and not ZeroTB sub-processors. Data the Service receives from them is customer data and is processed only by the sub-processors listed above.
Website Analytics
Our public website also uses Google Analytics 4, as described in our Privacy Policy.
Changes
We will give at least 30 days’ notice before a new sub-processor starts processing customer data, by updating this page and emailing customer administrators. A customer with a reasonable data-protection objection can raise it at compliance@zerotb.ai.